ABOUT US - Airport Assistance Worldwide | VIP Airport Concierge

Our History

Airport Assistance Worldwide is a global, full-service VIP airport concierge provider. We are dedicated to providing premium white-glove services to all travelers, from high-profile entertainment talent to corporate executives, leisure travelers, families, and more.

Forty years ago, our founders, Ray and Junko, were pioneers in spearheading the VIP airport meet-and-greet industry with “Hoffman Travel.” Today, as a family-owned and operated agency, Airport Assistance Worldwide upholds the values and traditions set by Ray and Junko, which include a “never say no” approach and an unwavering commitment to integrity and trust.

With over forty years of experience, we take pride in being one of the original VIP airport concierge providers. When you choose Airport Assistance Worldwide, you can rest assured that your clients will receive exceptional care and attention from a team with unparalleled expertise and professionalism.

Red our client testimonials below!

Experience

With a wealth of expertise spanning more than four decades and a track record of nearly 100,000 successfully completed services, Airport Assistance Worldwide remains an industry leader of the VIP airport concierge meet and greet sector.

Integrity

Integrity is a crucial aspect of any business relationship. At Airport Assistance Worldwide, we believe that transparency is key to building strong relationships with our clients.

We are dedicated to providing clear and honest answers to all your questions. Our commitment to honesty is not just a part of our business model; it is ingrained in our DNA. Our actions consistently reflect our integrity. This is our promise to you.

Trust

Trust is not acquired overnight; it is earned. With over 40 years of experience, thousands of clients, and nearly 100,000 services performed, our customers trust Airport Assistance Worldwide with their most important travelers.

Client Testimonials

“I wanted to let you know that my client absolutely loved your greeter Linda in San Francisco. Said she was so helpful and kind and really did an awesome job. Coming from a client that uses greeters all over the world….I thought I would pass on the compliment! Thanks guys for all you do !!!!
You’re the best and we appreciate your help!” – Marla S.

“Juan was the greatest greeter we’ve ever had!” – K. Family

“I started using your services because I was very impressed with you, speaking with you. I will continue working with your company because my experience is you are all focused on the job and do wonderful work.
Very pleased.” – Ken D.

“My daughter and her children arrived in the Istanbul, Turkey safety. Thank you so much for very friendly and professional service.” – Greg I.

“Paula was incredible! Mr. F messaged me to say how fantastic she handled everything and she was a true delight on the phone. True customer service!! Thanks so much” – H.

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