Stories and insight from the arrivals hall.
Guides, industry updates and behind-the-scenes stories from five decades of airport assistance, for entertainment travel advisors, touring and production teams, and the travelers they look after.
The Legacy Behind Airport Assistance Worldwide
From airline careers and Hoffman Travel to a second-generation family company.
Behind Every Seamless Journey: What Travelers Never See
How planning, local knowledge and live monitoring come together to make the airport feel effortless.
Airport Assistance for Business Travelers: Making Every Business Trip Work Smarter
Keeping tight workdays and international connections on track.
Celebrity Airport Assistance for VIP Travelers
How entertainers, athletes and executives move through commercial airports with dedicated support.
Europe’s Entry/Exit System: What Travel Advisors Need to Know
What the new border process means for clients heading to Europe.
What Is Airport Assistance? A Complete Guide to Meet & Assist Services
How meet-and-assist support works for departures, arrivals and connections.
Have a question for a future article?
Entry rules, airport changes, touring logistics: if your clients are asking, others are too. Send us your topic and we may cover it in the Journal.
Airport & entry updates
Border systems, terminal changes and new airport procedures.
Touring & production
Moving artists, crews and talent through busy airports.
VIP & privacy
Discreet travel for high-profile and high-net-worth clients.
Our legacy
Five decades of meet-and-greet, and the people behind it.
Send us the itinerary. We’ll take it from there.
We’ll recommend the right service level, confirm every detail in writing and coordinate the local team at each airport.
Airport Assistance Worldwide
White-glove VIP meet-and-assist for arrivals, departures and connections at airports around the world.