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PRIVACY POLICY

Protecting your private information is our priority. This Statement of Privacy applies to www.airportassistance.com and Airport Assistance Worldwide and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Airport Assistance Worldwide include www.airportassistance.com and AAW. The AAW website is an information and online service order site. By using the AAW website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, AAW may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number
  • Passenger Flight Information

If you purchase AAW’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through AAW’s public message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) sending us an email message; (d) submitting your credit card or other payment information when ordering and purchasing services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

AAW collects and uses your personal information to operate its website(s) and deliver the services you have requested.

AAW may also use your personally identifiable information to inform you of other products or services available from AAW and its affiliates.

Sharing Information with Third Parties

AAW does not sell, rent or lease its customer lists to third parties.

AAW may share data with trusted partners to help perform statistical analysis, send you email or postal mail, and provide customer support. All such third parties are prohibited from using your personal information except to provide these services to AAW, and they are required to maintain the confidentiality of your information.

AAW may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on AAW or the site; (b) protect and defend the rights or property of AAW; and/or (c) act under exigent circumstances to protect the personal safety of users of AAW, or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by AAW. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the AAW website.

Security of your Personal Information

AAW secures your personal information from unauthorized access, use, or disclosure. AAW uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

AAW does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, AAW may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from AAW or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from AAW, you may opt out of such communications by replying “UNSUBSCRIBE” or clicking on the “UNSUBSCRIBE” button found in the email..

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

AAW reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

AAW welcomes your questions or comments regarding this Statement of Privacy. If you believe that AAW has not adhered to this Statement, please contact AAW at:

Airport Assistance Worldwide
531 Main Street, #966
El Segundo, California 90245

Email Address:
meets@airportassistance.com

Telephone number:
310-417-3620

Effective as of October 25, 2019